Colorado Nursing Home Administrators (NHA) Practice Exam

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How does the Department ensure a licensee's full compliance with applicable statutory and regulatory criteria?

Regularly scheduled reviews
Only by licensee reports
Unscheduled or unannounced reviews
Phone call check-ins

The correct answer is: Unscheduled or unannounced reviews

The correct answer is C. Unscheduled or unannounced reviews are crucial to ensuring a licensee's full compliance with applicable statutory and regulatory criteria. By conducting these unexpected reviews, the Department can observe the licensee's operations and practices without prior notice, which helps in accurately assessing their compliance level. This ensures that the licensee maintains standards consistently and is not just preparing for a scheduled review. Regularly scheduled reviews (option A) may still allow licensees to prepare and possibly hide non-compliance issues. Relying only on licensee reports (option B) may not provide an accurate or unbiased representation of their compliance. Phone call check-ins (option D) are not as effective as physical on-site reviews for evaluating compliance.