Colorado Nursing Home Administrators (NHA) Practice Exam

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What is a quality management program?

  1. Assesses the financial stability of a healthcare facility

  2. Evaluates the quality of patient/resident care and safety

  3. Monitors employee performance and satisfaction

  4. Measures the efficiency of facility operations

The correct answer is: Evaluates the quality of patient/resident care and safety

A quality management program focuses specifically on evaluating and improving the quality of patient/resident care and safety within a healthcare facility. While assessing the financial stability, monitoring employee performance and satisfaction, and measuring the efficiency of facility operations are all important tasks within a healthcare facility, they are not the main focus of a quality management program.